We try to keep things straightforward and simple.
Due to all our products being bespoke we are only able to offer refunds if we have made a mistake on the specification of the job.
Unable to supply
If for some reason we are unable to supply what you haveordered, you will receive a full refund.
If we have made a mistake
If you believe we have made a mistake, please contact us in the first instance using the contact form on the contact us page.
Errors on specification must be reported within seven days. We are unable to process requests received after seven days from date of delivery.
After receiving your information manager will investigate, you will be contacted and informed of the plan of action to resolve the problem.
After receiving your information manager will investigate, youwill be contacted and informed of the plan of action to resolve the problem.
If you have made a mistake
We are all human and make mistakes, it is important younotify us as soon as possible using the contact us form. Once the job is in production we will beunable to change the specification and we are not able to offer refunds.
This does not affect your statutory rights.